Netcontrol – information for summer 2024
Dear customers and partners,
This summer there will be some changes in the Netcontrol offices related to summer vacations. Below you will find information on how the vacation season affects deliveries, customer support and more in each Netcontrol location.
Finland
The Netcontrol Oy office in Helsinki will be closed July 15–28 (weeks 29–30). During the closure
- the sales team is always available (you can contact the sales team here),
- the reception of goods works normally,
- spare part deliveries for emergencies works normally,
- regular deliveries are not planned for the closure,
- order confirmations may have delays (questions related to orders can be sent to tilaukset.suomi@netcontrol.com),
- technical customer service is available (tickets can be sent to support.finland@netcontrol.com),
- billing may have delays (questions related to invoicing at laskut.suomi@netcontrol.com will be answered after the closure).
The Helsinki office closure might also affect deliveries to and from other offices.
Sweden
The Netcontrol AB office in Västerås will have no summer closure, but it will be operating at a slightly lower capacity.
Norway
The Netcontrol AS office in Oslo will be closed July 8–28 (weeks 28–30). During the closure
- the sales team is available, but there may be delays in responses (questions to the sales team can be sent to support.norge@netcontrol.com),
- incoming invoicing works normally,
- outgoing invoices are not sent in July.
Latvia
The Netcontrol SIA office in Riga will not have an office closure, but
- deliveries will be paused for weeks 29–30 (Helsinki office closure);
- other functions, such as engineering and support, work normally.
United Kingdom
The Netcontrol UK Ltd office in Manchester is working normally throughout the summer.
If you have any questions, please contact us without hesitation. We wish everyone a wonderful summer!